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Wholesale Information
Welcome to our shelves

🕯We recently created a website exclusively for wholesale customers -- with user-friendly menus that make finding what you're looking for super easy.
📚 Place your order on our wholesale site:
(The password is the same!)
🕯If this is your first visit, you can learn more about our wholesale policies below -- and contact us for your wholesale application at:
hello@northavecandles.com

You can also find us on Faire!
🕯 We love working with new retail partners -- and to keep things running smoothly, we kindly ask that you read our Wholesale Policies:
📚 Minimum order size is $100
🕯 Net 30 available - When checking out, select “purchase order” for payment and shipping method and you will be emailed an invoice payable via paypal, credit/debit card, or check.
📚 If paying at the time of order, we ask that you please not select “purchase order” for the shipping option. Doing so results in a separate invoice being sent for the shipping charge that must be paid before the order will ship.
🕯 There is no free shipping option for wholesale orders.
📚 If you are local to Pittsburgh, PA and would like to pick up, select “studio pick up” and contact me -- northavecandles@gmail.com -- to arrange a date/time for a contactless pickup.
🕯 Turnaround time is typically under one week
📚 You will receive a tracking notification once your item has been shipped.
🕯 We will replace all products that arrive broken. Please contact us with your order number, a picture of the product(s), and a list of what needs to be replaced. We will get you a replacement shipped out ASAP!
📚 If you received a candle you did not order or one is missing from your order we apologize! Please contact us with your order number and the item you are missing or need exchanged. You may keep any product we may have shipped to you by accident.
🕯 We do not accept returns. In an effort to allow folks to try our candles low stakes, we keep our order minimums low and have no minimum case quantities.
📚 We try to have something for everyone! So if you find the catalog overwhelming, we are always more than happy to put together a seasonally appropriate selection to fit any budget.
Just reach out to northavecandles@gmail.com.
- Choosing a selection results in a full page refresh.
- Press the space key then arrow keys to make a selection.
- Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device